Starbucks’ leadership made a decision to take the 1st step of training its’ employees to interact with its customers in a new way. CEO Kevin Johnson shares insighful perspective on where they started and where they hope to continue on their journey. Many companies and individuals can learn from their steps on leading for success and uplifting their brand.
Take a listen at CEO Kevin Johnson and CNN’s Don Lemon on what’s being described as Starbuck’s journey to becoming color brave. (Click this pic below)